- Dec 8, 2016
- Stoewie van den Bulk
Are you looking for the perfect gift for a birthday, anniversary or special occasion? A View Retreats Gift Voucher, promising luxury and indulgence at some of Australia & New Zealand’s finest properties, may be the perfect option.
Gift a luxurious Romantic Getaway, Family Holiday or Group Escape
A View Retreats Gift Voucher can be purchased for any amount (AUD or NZD) and can be used to book any property in the View Retreats collection for up to 12 months, subject to availability. An electronic voucher is issued upon purchase – making these the ideal choice for a last-minute gift. The receiver has the flexibility to choose their own dates and property, and will receive free assistance from a View Retreats Getaway Specialist when they are ready to book their special getaway. A Gift Voucher could be used for a…
How to purchase & redeem a Gift Voucher
To purchase a View Retreats Gift Voucher simply submit your details & payment via our secure online order form. You can choose to pay via bank transfer or credit card (2.5% surcharge applies). An electronic gift voucher will be emailed to you within 24 hours of receipt of your payment. To redeem a View Retreats Gift Voucher, simply contact a Getaway Specialist within the validity period advising your name, voucher number and booking details.
Frequently Asked Questions
What services can a View Retreats Gift Voucher be used for?
Gift Vouchers are valid for accommodation purchases only. They cannot be used to purchase additional gift vouchers or any additional services offered by the accommodation provider.
Can I use my voucher to book accommodation in either Australia or New Zealand?
Yes, regardless of what currency your voucher has been purchased in, you may use it to book any accommodation featured on the View Retreats website.
How long is a gift voucher valid for?
Gift Vouchers expire 12 months from the date of issue. The expiry date is printed on the voucher. It is the responsibility of the receiver to use the full value before the expiry date. Any unused balance on expiry of the gift card will not be refunded or credited.
Can I extend my gift voucher?
It is not possible to extend the validity of a gift voucher beyond the initial 12 month period.
How is the gift voucher issued?
An electronic PDF voucher is issued upon purchase. It can either be sent to the purchaser or receiver.
Can I arrange a physical gift voucher?
Currently we only issue electronic vouchers which look quite nice when printed in colour on good quality paper.
What amounts can I purchase?
A voucher can be issued for any amount. Prices vary across properties.
I want to buy a gift voucher for a specific property. Can I do that?
Prices for most properties vary by season and duration of stay, which makes it difficult to issue a voucher for a specific property. As such, all vouchers are valid for booking all View Retreats properties.
Where can a View Retreats Gift Voucher be used?
Gift vouchers can only be redeemed on accommodation bookings made via a View Retreats Getaway Specialist. They are not redeemable through the website or direct with the property.
I’ve received a gift voucher. How do I use it?
To use your gift voucher, please call our Getaway Specialist team on AU +61 3 9013 4858 or NZ +64 9 950 9185 or email firstname.lastname@example.org.
I have lost my gift voucher. Can I get a replacement?
View Retreats does not accept responsibility for lost gift vouchers. However, vouchers can generally be reissued upon confirmation of the voucher purchase details. Please treat your gift voucher like cash.
My gift voucher has expired. Can I still redeem it?
Unfortunately, we are unable to redeem any gift voucher that has expired. Any unused balance on expiry of the gift card cannot be credited or refunded.
I have a small balance remaining on my gift card. Can I get this in cash?
No refunds are provided for any unused balance.
TERMS & CONDITIONS
Gift Vouchers are only valid for bookings made through a View Retreats Getaway Specialist within the validity period. Please note that vouchers can not be redeemed through the website booking engine nor directly with accommodation providers. The expiry date is strictly 12 months from date of purchase and no extensions are possible. Full payment of the accommodation amount is required upon booking when using a voucher. All bookings are subject to availability & the accommodation provider’s regular terms. Vouchers are not redeemable for cash. A 2.5% surcharge applies for payments made via Credit Card.