Small Luxury Hotel Altstadt Vienna

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Staff wears personal protective equipment

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - midnight
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
• Pets & Service Animals

  • Pet maximum weight in kg is 5
  • Pet maximum weight in lb is 11
  • Maximum number of pets per room 1
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
  • Pets allowed
• Onsite Payment Methods Currency: EUR

  • American Express
  • Cash
  • Debit cards not accepted
  • Diners Club
  • Mastercard
  • Visa
• Optional Extras

  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 12 per night (2297 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 150 (subject to availability)
  • Rollaway bed fee: EUR 80.0 per night

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• You Should Know

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Guest Reviews

4.7

Exceptional (339 reviews)

Cleanliness 4.8

Service 4.8

Comfort 4.6

Condition 4.6

Location 4.3

Neighborhood 4.6

Amenities 4.7