Andaz Costa Rica Resort at Peninsula Papagayo-a concept by Hyatt

Cleaning & Safety

• Additional safety measures

  • Cashless transactions are available
  • Protective clothing is available to guests
  • Gloves are available to guests

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - midnight
  • Minimum check-in age - 0
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  Front desk staff will greet guests on arrival.
• Pets & Service Animals

  • Pet maximum weight in kg is 23
  • Pet maximum weight in lb is 50
  • Only dogs are allowed
  • Maximum number of pets per room 1
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
  • Pets allowed
• Onsite Payment Methods Currency: USD

  • American Express
  • Cash not accepted
  • Debit cards not accepted
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • Resort fee: 12 percent of room rate

  The resort fee includes:

  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Parking
  • Pool access
  • Self parking

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for full breakfast: approximately USD 40 per person
  • Pet fee: USD 226 per accommodation, per stay
  • Service animals are exempt from fees

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
• You Should Know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.

Guest Reviews

4.6

Wonderful (354 reviews)

Cleanliness 4.8

Service 4.8

Comfort 4.8

Condition 4.8

Location 3.8

Neighborhood 4.4

Amenities 4.5