Applicable To All Bookings
Wood For The Trees
PAYMENT TERMS: Deposit amount is 50% of total booking value. Balance is due 30 days prior to arrival. Credit Card Fees apply - 3.5% Amex/Diners & 2% Visa/Mastercard. CANCELLATION TERMS: This operator has a NO REFUNDS policy. If accommodation is able to be re-booked for the same dates a credit voucher for the total deposit paid less a minimum $75 administration fee will be issued. If the cancelled property is not able to be re-booked for the same dates the following cancellation fees apply: 30 days or more prior to arrival - 25% of the total rate. 15-29 days prior to your arrival - 50% of the total rate. 14 days or less prior to arrival - 100% of the total rate. A non-refundable booking fee equal to $10 per night is included in the total rate. A minimum $75 administration fee applies to all cancelled bookings. Booking Fees and processing fees are non-refundable. Any funds remaining after the deduction of cancellation administration and booking fees will be distributed in the form of a credit voucher with 6 months validity. A request to amend a booking will be treated as a cancellation. We highly recommend travel insurance to cover for any unforeseen circumstances.