Conrad Tokyo

Cleaning & Safety

• Social distancing

  • Contactless check-out is available
• Additional safety measures

  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Guests are provided with free hand sanitizer
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM -
  • Minimum check-in age - 0
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  Front desk staff will greet guests on arrival. Breakfast is not included in the breakfast rate for children age 16 or younger. Listed breakfast fees are charged at the property if breakfast is requested for children.
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: JPY

  • American Express
  • Cash
  • Debit cards
  • Diners Club
  • JCB International
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for buffet breakfast: approximately JPY 6500 for adults and JPY 3500 for children
  • Fee for in-room wireless internet: JPY 1000 per day (rates may vary)
  • Fee for in-room wired internet: JPY 1000 (rates may vary)
  • Airport shuttle fee: JPY 950 (one-way)
  • Airport shuttle fee per child: JPY 480 (one-way)
  • Self parking fee: JPY 3000 per day
  • Rollaway bed fee: JPY 10120 per night

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest Reviews

4.7

Exceptional (861 reviews)

Cleanliness 4.8

Service 4.7

Comfort 4.8

Condition 4.7

Location 4.4

Neighborhood 4.4

Amenities 4.5