Empire Spa Retreat

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Social distancing measures are in place
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property does not offer onsite COVID-19 testing

Policies & Booking Information

• Check-in

  • Check-in from 2:00 PM - anytime
  • Minimum check-in age - 18
• Check-out

  • Check-out before 10:00 AM
• Arrival Information

  The front desk is open during the following times:<ul><li>Monday - Friday: 9:00 AM - 4:00 PM</li></ul> <ul><li>Saturday - Sunday: 10:00 AM - 3:00 PM</li></ul>Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests are asked to contact the property prior to arrival to provide their address and suburb information.
• Children & Extra Beds

  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: AUD

  • American Express
  • Cash not accepted
  • Debit cards not accepted
  • Mastercard
  • Visa
• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • Guests under 18 years old are not permitted at this adults-only property.

Guest Reviews

4.8

Exceptional (112 reviews)

Cleanliness 4.9

Service 4.8

Comfort 4.7

Condition 4.7

Location 4.8

Neighborhood 4.7

Amenities 4.7