Falkensteiner Schlosshotel Velden – The Leading Hotels of the World

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
  • Social distancing measures are in place
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Individually-wrapped food options are available
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff wears personal protective equipment
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch

Policies & Booking Information

• Check-in

  • Check-in from 4:00 PM - midnight
  • Minimum check-in age - 0
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  Front desk staff will greet guests on arrival.
• Pets & Service Animals

  • Pets allowed
• Onsite Payment Methods Currency: EUR

  • American Express
  • Cash
  • Debit cards not accepted
  • Diners Club
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 120
  • New Year's Eve (31 December) Gala Dinner per child: EUR 120 (up to 18 years old)
  • A tax is imposed by the city: EUR 2.70 per person, per night. This tax does not apply to children under 17 years of age.

  We have included all charges provided to us by the property.

• Optional Extras

  • Covered self parking fee: EUR 24 per night
  • Valet parking fee: EUR 24 per night
  • Pet fee: EUR 39 per pet, per night
  • Late check-out fee: EUR 100 (subject to availability)
  • Rollaway bed fee: EUR 140.0 per night

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
• You Should Know

  • The seasonal pool will be open from April 01 to September 30.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Guest Reviews

4.5

Wonderful (91 reviews)

Cleanliness 4.6

Service 4.5

Comfort 4.7

Condition 4.6

Location 5.0

Neighborhood 4.9

Amenities 4.5