Hilton Bali Resort

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Food service has been amended for enhanced safety
  • Reservation might be required for some facilities onsite

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - anytime
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
• Renovations & Closures

  In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: IDR

  • American Express
  • Cash
  • Debit cards
  • Diners Club
  • JCB International
  • Mastercard
  • UnionPay
  • Visa
• Optional Extras

  • Fee for buffet breakfast: approximately IDR 363000 for adults and IDR 181500 for children
  • Airport shuttle fee: IDR 360000 per vehicle (one-way, maximum occupancy 4)

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
• You Should Know

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is required for transportation to and from this property.
  • Contactless check-out is available.

Guest Reviews

4.3

Excellent (945 reviews)

Cleanliness 4.4

Service 4.4

Comfort 4.3

Condition 4.1

Location 4.2

Neighborhood 3.9

Amenities 4.4