HOSHINOYA Karuizawa

Cleaning & Safety

• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - midnight
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  Front desk staff will greet guests on arrival.
• Renovations & Closures

  This property is closed from November 26 2024 to November 28 2024 (dates subject to change). This property will be closed from January 14 2025 to January 27 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).  
• Children & Extra Beds

  • No rollaway/extra beds available
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: JPY

  • American Express
  • Cash not accepted
  • Debit cards not accepted
  • Diners Club
  • JCB International
  • Mastercard
  • UnionPay
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for full breakfast: approximately JPY 3500 per person

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
• You Should Know

  • Reservations are required for massage services. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guest Reviews

4.5

Wonderful (121 reviews)

Cleanliness 4.6

Service 4.6

Comfort 4.5

Condition 4.5

Neighborhood 4.5

Amenities 4.8