Hotel Chais Monnet & Spa

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Contactless check-out is available
• Additional safety measures

  • Gap period enforced between guest stays
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in:
  • Temperature checks are available to guests
  • Minimum age for negative COVID-19 test result requirement:
  • Staff temperature checks are conducted regularly
  • Negative COVID-19 test result must be of specific type(s):
  • Guests are provided with free hand sanitizer
  • COVID-19 vaccine must have been received a minimum number of days before check-in:
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Minimum age for proof of COVID-19 vaccination requirement:
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Property does not offer onsite COVID-19 testing
  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - anytime
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in.
• Pets & Service Animals

  • Only dogs and cats are allowed
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
  • Pets allowed
• Onsite Payment Methods Currency: EUR

  • American Express
  • Cash
  • Debit cards not accepted
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 18 for children
  • Airport shuttle fee: EUR 340 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
• You Should Know

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to August.
  • Pool access available from 7:30 AM to 8:30 PM.
  • Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in.

Guest Reviews

4.8

Exceptional (111 reviews)

Cleanliness 4.9

Service 4.7

Comfort 4.9

Condition 4.9

Neighborhood 4.5

Amenities 4.8