Hotel Frangos

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Electrostatic spray is used for disinfection
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Social distancing measures are in place
  • Contactless check-out is available
• Additional safety measures

  • Gap period enforced between guest stays
  • Temperature checks are available to guests
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Staff wears personal protective equipment
  • Cashless transactions are available
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Protective clothing is available to guests
  • Property does not offer onsite COVID-19 testing
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - 8:00 PM
  • Minimum check-in age - 18
• Check-out

  • Check-out before 11:00 AM
• Arrival Information

  The front desk is open daily from 10:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
• Children & Extra Beds

  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
• Pets & Service Animals

  • Pets not allowed
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
• Onsite Payment Methods Currency: AUD

  • American Express
  • Cash not accepted
  • Debit cards not accepted
  • Mastercard
  • Visa
• Optional Extras

  • Fee for cooked-to-order breakfast: approximately AUD 15–30 per person
  • Credit card charges are subject to a surcharge of 1 percent

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
• You Should Know

  • Guests under 18 years old are not permitted at this adults-only property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Guest Reviews

4.3

Excellent (412 reviews)

Cleanliness 4.5

Service 4.3

Comfort 4.1

Condition 4.1

Location 4.8

Neighborhood 4.7

Amenities 4.0