Jetwing Yala

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Social distancing measures are in place
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Staff wears personal protective equipment

Policies & Booking Information

• Check-in

  • Check-in from 2:00 PM - 5:30 AM
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
• Children & Extra Beds

  • No cribs (infant beds) available
• Pets & Service Animals

  • Pets not allowed
  • No pets or service animals allowed
• Onsite Payment Methods Currency: USD

  • American Express
  • Cash
  • Debit cards
  • Mastercard
  • Visa
• Optional Extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 8 for children
  • Airport shuttle fee: USD 196 per vehicle (one-way)
  • Airport shuttle fee per child: USD 196 (one-way)
  • Rollaway bed fee: USD 15.0 per day

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • Additional fees apply to children for meals. Children ages 5-11 are charged 50% of the meal rate when sharing existing bedding.
• You Should Know

  • Pool access available from 7 AM to 7 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Guest Reviews

4.6

Wonderful (116 reviews)

Cleanliness 4.6

Service 4.6

Comfort 4.7

Condition 4.5

Location 4.4

Neighborhood 4.3

Amenities 4.8