JW Marriott San Francisco Union Square

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Electrostatic spray is used for disinfection
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Contactless check-out is available
• Additional safety measures

  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Masks are available to guests
  • Protective clothing is available to guests
  • Property does not offer onsite COVID-19 testing
  • Masks are compulsory at the property
  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch

Policies & Booking Information

• Check-in

  • Check-in from 4:00 PM - midnight
  • Minimum check-in age - 0
• Check-out

  • Check-out before 11:00 AM
• Arrival Information

  An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
• Children & Extra Beds

  • No cribs (infant beds) available
• Pets & Service Animals

  • Pet maximum weight in kg is 11
  • Pet maximum weight in lb is 25
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
  • Pets allowed
• Onsite Payment Methods Currency: USD

  • American Express
  • Cash not accepted
  • Debit cards not accepted
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • UnionPay
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Valet parking fee: USD 73 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• You Should Know

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest Reviews

4.3

Excellent (984 reviews)

Cleanliness 4.6

Service 4.4

Comfort 4.4

Condition 4.4

Location 5.0

Neighborhood 4.5

Amenities 4.2