Kamana Lakehouse

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
  • Social distancing measures are in place
  • Contactless check-in is available
• Additional safety measures

  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Cashless transactions are available
  • Food service has been amended for enhanced safety
  • Reservation might be required for some facilities onsite
  • Masks are compulsory at the property

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - anytime
  • Minimum check-in age - 18
• Check-out

  • Check-out before 10:00 AM
• Arrival Information

  Front desk staff will greet guests on arrival. Guests must reserve access to the private spa tubs in advance. The listed facility fee is charged per hour and covers 3 guests. Children ages 5-11 are allowed in the spa tub from 9 AM to 4 PM and must be accompanied by an adult. Children under 5 years old are not permitted in the spa tub.
• Children & Extra Beds

  • No rollaway/extra beds available
  • No cribs (infant beds) available
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: NZD

  • American Express
  • Cash
  • Debit cards
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per day
  • Breakage deposit: NZD 100 per day

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for cooked-to-order breakfast: approximately NZD 38–38 for adults, and NZD 20–20 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • Access to the spa tub is available by reservation for a one hour session and accommodates up to three adults
  • Children between 5-11 years old are allowed in the spa tub and must be accompanied by an adult.
• You Should Know

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 14 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest Reviews

4.6

Wonderful (280 reviews)

Cleanliness 4.8

Service 4.7

Comfort 4.7

Condition 4.7

Neighborhood 4.3

Amenities 4.5