Van der Valk Hotel Kasteel Terworm

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Electrostatic spray is used for disinfection
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Cashless transactions are available
  • Food service has been amended for enhanced safety
  • Reservation might be required for some facilities onsite

Policies & Booking Information

• Check-in

  • Check-in from 2:00 PM - anytime
  • Minimum check-in age - 18
• Check-out

  • Check-out before 11:30 AM
• Arrival Information

  Front desk staff will greet guests on arrival.
• Pets & Service Animals

  • Pets not allowed
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
• Onsite Payment Methods Currency: EUR

  • American Express
  • Cash not accepted
  • Debit cards not accepted
  • JCB International
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for buffet breakfast: approximately EUR 24.75 for adults and EUR 12.50 for children
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30.0 per night

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a security system
• You Should Know

  • Cashless payment methods are available for all transactions.

Guest Reviews

4.6

Wonderful (119 reviews)

Cleanliness 4.6

Service 4.7

Comfort 4.5

Condition 4.6

Location 4.8

Neighborhood 4.5

Amenities 4.3