La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Individually-wrapped food options are available through room service
  • Staff wears personal protective equipment
  • Individually-wrapped food options are available for breakfast
  • Masks are available to guests
  • Protective clothing is available to guests

Policies & Booking Information

• Check-in

  • Check-in from 4:00 PM - anytime
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  This property offers transfers from the airport and train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
• Children & Extra Beds

  • No rollaway/extra beds available
  • No cribs (infant beds) available
• Pets & Service Animals

  • Service animals are allowed
  • Service animals exempt from fees/restrictions
  • Pets allowed
• Onsite Payment Methods Currency: EUR

  • American Express
  • Cash
  • Debit cards not accepted
  • Diners Club
  • JCB International
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.50 for children
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:30 AM to 9 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Guest Reviews

4.6

Wonderful (89 reviews)

Cleanliness 4.9

Service 4.8

Comfort 4.7

Condition 4.8

Location 5.0

Neighborhood 4.6

Amenities 4.8