Onsen Ryokan Yuen Shinjuku

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Commonly-touched surfaces are cleaned with disinfectant
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - 3:00 AM
  • Minimum check-in age - 18
• Check-out

  • Check-out before 11:00 AM
• Arrival Information

  This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: JPY

  • American Express
  • Cash
  • Debit cards not accepted
  • Diners Club
  • JCB International
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 1000 for children

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
• You Should Know

  • Hot springs access available from 3:00 PM to 2:00 AM.
  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest Reviews

4.5

Wonderful (983 reviews)

Cleanliness 4.6

Service 4.6

Comfort 4.5

Condition 4.6

Neighborhood 4.2

Amenities 4.5