Paihia Beach Resort & Spa Hotel

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Shield between guests and staff in main contact areas
• Additional safety measures

  • Guests must provide proof of COVID-19 vaccination
  • Guests are provided with free hand sanitizer
  • COVID-19 vaccine must have been received a minimum number of days before check-in:
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Minimum age for proof of COVID-19 vaccination requirement:
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Property does not offer onsite COVID-19 testing
  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Guests must provide health documentation

Policies & Booking Information

• Check-in

  • Check-in from 2:00 PM - 8:00 PM
  • Minimum check-in age - 18
• Check-out

  • Check-out before 10:00 AM
• Arrival Information

  The front desk is open daily from 7:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in. For more details, please contact the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
• Pets & Service Animals

  • Pets not allowed
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
• Onsite Payment Methods Currency: NZD

  • Cash not accepted
  • Debit cards not accepted
  • Mastercard
  • Visa
• Optional Extras

  • Fee for cooked-to-order breakfast: approximately NZD 30–50 for adults, and NZD 30–50 for children
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 40.0 per night

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 14 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in.

Guest Reviews

4.3

Excellent (293 reviews)

Cleanliness 4.4

Service 4.3

Comfort 4.5

Condition 4.2

Location 4.7

Neighborhood 4.7

Amenities 4.4