Peninsula Boutique Hotel Port Douglas - Adults Only Haven

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
  • Social distancing measures are in place
  • Contactless check-in is available
• Additional safety measures

  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Cashless transactions are available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - 8:00 PM
  • Minimum check-in age - 18
• Check-out

  • Check-out before 11:00 AM
• Arrival Information

  This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:<ul><li>Monday - Friday: 8:00 AM - 8:00 PM</li></ul> <ul><li>Saturday - Sunday: 8:00 AM - 8:00 PM</li></ul>This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests planning to arrive before 7 AM or after 8 PM must contact this property in advance to arrange check-in.
• Children & Extra Beds

  • No rollaway/extra beds available
  • Minimum guest age is 17
  • Caters to adults only
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: AUD

  • American Express
  • Cash
  • Debit cards
  • Mastercard
  • Visa
• Optional Extras

  • Fee for local cuisine breakfast: approximately AUD 10–22 per person
  • Airport shuttle fee: AUD 40 per person (one-way)
  • Credit card charges are subject to a surcharge of 1.1 percent

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 17 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Guest Reviews

4.7

Exceptional (216 reviews)

Cleanliness 4.7

Service 4.8

Comfort 4.7

Condition 4.6

Location 5.0

Neighborhood 5.0

Amenities 4.6