Rancho Valencia Resort and Spa

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Electrostatic spray is used for disinfection
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Contactless check-out is available
• Additional safety measures

  • Temperature checks are available to guests
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Masks are available to guests
  • Protective clothing is available to guests
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Reservation might be required for some facilities onsite
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch

Policies & Booking Information

• Check-in

  • Check-in from 4:00 PM - 11:30 PM
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
• Children & Extra Beds

  • No rollaway/extra beds available
• Pets & Service Animals

  • Service animals are allowed
  • Service animals exempt from fees/restrictions
  • Pets allowed
• Onsite Payment Methods Currency: USD

  • American Express
  • Cash not accepted
  • Debit cards not accepted
  • Diners Club
  • Discover
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • Resort fee: USD 60 per accommodation, per night

  The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Self parking
  • Spa access

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for local cuisine breakfast: approximately USD 20–60 for adults, and USD 20–60 for children
  • Fee for in-room wireless internet: USD 60 per night (rates may vary)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Guest Reviews

4.8

Exceptional (119 reviews)

Cleanliness 4.9

Service 4.8

Comfort 4.8

Condition 4.9

Location 4.7

Neighborhood 4.8

Amenities 4.9