Schloss Elmau Luxury Spa Retreat & Cultural Hideaway

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
  • Social distancing measures are in place
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Individually-wrapped food options are available through room service
  • Staff wears personal protective equipment
  • Individually-wrapped food options are available for breakfast

Policies & Booking Information

• Check-in

  • Check-in from 4:30 PM - midnight
  • Minimum check-in age - 0
• Check-out

  • Check-out before 11:30 AM
• Arrival Information

  This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
• Children & Extra Beds

  • No rollaway/extra beds available
  • No cribs (infant beds) available
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: EUR

  • American Express
  • Cash
  • Debit cards not accepted
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 20 December - 31 March, EUR 2.00 per person, per night for adults; EUR 1.05 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 April - 30 April, EUR 1.60 per person, per night for adults; EUR 0.00 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.00 per person, per night for adults; EUR 1.05 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 November - 19 December, EUR 1.60 per person, per night for adults; EUR 1.05 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.

  We have included all charges provided to us by the property.

• Optional Extras

  • Airport shuttle fee: EUR 240 per vehicle

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• You Should Know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Guest Reviews

5.0

Exceptional (7 reviews)

Cleanliness 5.0

Service 5.0

Comfort 5.0

Condition 5.0

Amenities 5.0