Shangri-La Yanuca Island, Fiji

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Electrostatic spray is used for disinfection
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Shield between guests and staff in main contact areas
  • Contactless check-in is available
  • Contactless check-out is available
• Additional safety measures

  • Temperature checks are available to guests
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Onsite COVID-19 testing (Antigen/Rapid) is available
  • Food service has been amended for enhanced safety
  • Masks are available to guests
  • Protective clothing is available to guests
  • Reservations are required for onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Minimum age for COVID-19 test requirement:
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available through room service

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - midnight
  • Minimum check-in age - 0
• Check-out

  • Check-out before 11:00 AM
• Arrival Information

  Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
• Pets & Service Animals

  • Pets not allowed
  • No pets or service animals allowed
• Onsite Payment Methods Currency: FJD

  • American Express
  • Cash not accepted
  • Debit cards not accepted
  • Diners Club
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • Deposit: FJD 150 per night

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for buffet breakfast: approximately FJD 47 for adults and FJD 22 for children
  • Credit card charges are subject to a surcharge of 3 percent

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit/debit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Safety features at this property include a security system
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • The listed child breakfast fee applies to guests age 11 and younger.
• You Should Know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Guest Reviews

4.0

Good (975 reviews)

Cleanliness 4.1

Service 4.3

Comfort 4.0

Condition 3.8

Neighborhood 4.1

Amenities 4.1