The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Property follows regional sanitization guidelines
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Food service has been amended for enhanced safety

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - 11:00 PM
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
• Children & Extra Beds

  • No cribs (infant beds) available
• Pets & Service Animals

  • Pet maximum weight in kg is 10
  • Pet maximum weight in lb is 22
  • No pets or service animals allowed
  • Only dogs are allowed
  • Pets allowed
• Onsite Payment Methods Currency: USD

  • Cash
  • Debit cards
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.99 per accommodation, per night

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
  • Self parking fee: USD 15 per night
  • Valet parking fee: USD 15.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
• You Should Know

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest Reviews

4.3

Excellent (487 reviews)

Cleanliness 4.6

Service 4.5

Comfort 4.6

Condition 4.5

Neighborhood 4.8

Amenities 4.3