The Peninsula Shanghai

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Temperature checks are available to guests
  • Individually-wrapped food options are available
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Individually-wrapped food options are available through room service
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Reservation might be required for some facilities onsite
  • Masks are available to guests
  • Protective clothing is available to guests
  • Masks are compulsory at the property

Policies & Booking Information

• Check-in

  • Check-in from 2:00 PM - anytime
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
• Children & Extra Beds

  • No cribs (infant beds) available
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: CNY

  • American Express
  • Cash
  • Debit cards
  • Mastercard
  • Visa
• Optional Extras

  • Fee for buffet breakfast: approximately CNY 348 for adults and CNY 174 for children
  • Airport shuttle fee: CNY 3300 per vehicle (roundtrip)
  • Airport shuttle fee per child: CNY 3300
  • Rollaway bed fee: CNY 400.0 per night

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Guest Reviews

4.7

Exceptional (284 reviews)

Cleanliness 4.8

Service 4.6

Comfort 4.9

Condition 4.8

Location 4.8

Neighborhood 4.8

Amenities 4.6