Treetop Stay

Cleaning & Safety

• Enhanced cleaning procedures

  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
  • Contactless check-in is available
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - 5:00 PM
  • Minimum check-in age - 18
• Check-out

  • Check-out before 11:00 AM
• Arrival Information

  The front desk is open daily from 8:30 AM - 4:00 PM. The check-in location differs from the property location. To check in, go to 361-363 Mount Dandenong Tourist Road, Sassafras Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in breakfast included rate plans receive provisions to prepare breakfast themselves.
• Children & Extra Beds

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
• Pets & Service Animals

  • Pets not allowed
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
• Onsite Payment Methods Currency: AUD

  • American Express
  • Cash not accepted
  • Debit cards not accepted
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  A damage deposit of AUD 200.00 will be collected before check-in.

  We have included all charges provided to us by the property.

• Optional Extras

  • Credit card charges are subject to a surcharge of 1.9 percent

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Safety features at this property include a smoke detector
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • Infants under the age of 3 are allowed at this property.
• You Should Know

  • Guests under 18 years old are not permitted at this adults-only property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Contactless check-in and contactless check-out are available.

Guest Reviews

4.7

Exceptional (3 reviews)

Cleanliness 5.0

Service 5.0

Comfort 5.0

Condition 4.7

Neighborhood 5.0

Amenities 5.0