Valsana Hotel & Appartements Arosa

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Property follows regional sanitization guidelines
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Additional safety measures

  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Cashless transactions are available
  • Individually-wrapped food options are available through room service
  • Reservation might be required for some facilities onsite
  • Individually-wrapped food options are available for breakfast
  • Masks are available to guests
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Property does not offer onsite COVID-19 testing

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - 3:00 AM
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
• Renovations & Closures

  The following facilities are closed seasonally each year. They will be closed from April 3 to June 18:

  • Bar/Lounge
  • Dining venue(s)
  • Sauna
  • Spa
  • Swimming pool
• Children & Extra Beds

  • No rollaway/extra beds available
• Pets & Service Animals

  • Service animals are allowed
  • Service animals exempt from fees/restrictions
  • Pets allowed
• Onsite Payment Methods Currency: CHF

  • American Express
  • Cash
  • Debit cards not accepted
  • Diners Club
  • Mastercard
  • UnionPay
  • Visa
• Optional Extras

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 20 per day
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
• You Should Know

  • Pool access available from 7 AM to 8 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest Reviews

4.9

Exceptional (95 reviews)

Cleanliness 5.0

Service 4.9

Comfort 4.9

Condition 4.9

Neighborhood 4.8

Amenities 4.8