The Oberoi Udaivilas, Udaipur

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Contactless check-out is available
• Additional safety measures

  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in:
  • Temperature checks are available to guests
  • Staff temperature checks are conducted regularly
  • Negative COVID-19 test result must be of specific type(s):
  • Guests are provided with free hand sanitizer
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Property does not offer onsite COVID-19 testing
  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result

Policies & Booking Information

• Check-in

  • Check-in from 2:00 PM -
  • Minimum check-in age - 0
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests are required to download the property's Aarogya Setu mobile app before check-in. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. For more details, please contact the property using the information on the booking confirmation. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
• Children & Extra Beds

  • No rollaway/extra beds available
• Pets & Service Animals

  • Pets not allowed
  • No pets or service animals allowed
• Onsite Payment Methods Currency: INR

  • American Express
  • Cash
  • Debit cards
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 15360
  • Christmas Eve (24 December) Gala Dinner per child: INR 15360 (from 2 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 19200
  • New Year's Eve (31 December) Gala Dinner per child: INR 19200 (from 2 to 12 years old)

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for full breakfast: approximately INR 1500 per person
  • Fee for in-room wired internet: INR 1000 per day (rates may vary)
  • Fee for wireless internet in public areas: INR 1000 per day (rates may vary)
  • Fee for wired internet in public areas: INR 1000 per day (rates may vary)
  • Airport shuttle fee: INR 4000 per vehicle (one-way)

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • Please note: An extra bed is provided for 1 child over 8 years old and less than 12 years old staying in a room with a parent. For more than 1 child between 8 and 12 years an additional room is necessary at a discounted rate.
• You Should Know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
  • Guest providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in.

Guest Reviews

4.9

Exceptional (136 reviews)

Cleanliness 4.9

Service 4.9

Comfort 4.9

Condition 4.9

Location 4.9

Neighborhood 4.8

Amenities 4.8