Q: How can I make a booking with my gift card?

To redeem your gift card, please contact us at bookings@viewretreats.com. Please include as much information as possible so we can assist you in the best possible way.Gift cards can only be redeemed through View Retreats within the validity period. Please note that you cannot use a gift card to complete an online booking on any other website nor to pay for a reservation directly with an accommodation provider.You can use your gift card to book any View Retreats Wellness Holiday, Tailored Holiday or any other accommodation featured on our website.Full payment of the entire booking amount is required upon booking when using a gift card (except if you book one of our Wellness Holidays or Private Holidays). All bookings are subject to availability and the accommodation provider’s terms. Gift cards are not redeemable for cash and can’t be used towards services directly offered by the accommodation provider.Gift cards can only be used for new bookings and cannot be applied to an existing online booking. If you have already completed a booking elsewhere, you will need to cancel this booking and rebook via our support team in order to use your gift card. Please note that cancellation fees may apply.

Q: Can I get a refund for my gift card?

Gift card purchases are non-refundable at all times.If you have used a portion of your gift card amount, the remaining balance will remain on file for the validity of the gift card and can be put towards future purchases. Gift cards and remaining balances are non-refundable or redeemable for cash.

Question 1

What can I use my gift card for?

Accepted Answer

Our gift cards can be used to book any of the Wellness Retreats, Spa Hotels or Wellness Tours listed on our website. We do also have access to thousands of hotels around the world that are not listed on our site but can be booked by us.

We will work with you to create your perfect getaway.

My gift card is in Australian Dollars. Can I book something outside of Australia?

Yes, the gift card can be used in any country featured as part of our collection, however, the booking will be paid for in Australian Dollars. Do keep in mind that if the accommodation is located outside Australia, an exchange rate will apply to the booking total. You’ll be advised of this when contacting us to make the booking.

Question 2

How can I make a booking with my gift card?

Accepted Answer

To redeem your gift card, please contact us at [email protected]. Please include as much information as possible so we can assist you in the best possible way.

Gift cards can only be redeemed through View Retreats within the validity period. Please note that you cannot use a gift card to complete an online booking on any other website nor to pay for a reservation directly with an accommodation provider.

You can use your gift card to book any View Retreats Wellness Holiday, Tailored Holiday or any other accommodation featured on our website.

Full payment of the entire booking amount is required upon booking when using a gift card (except if you book one of our Wellness Holidays or Private Holidays). All bookings are subject to availability and the accommodation provider’s terms. Gift cards are not redeemable for cash and can’t be used towards services directly offered by the accommodation provider.

Gift cards can only be used for new bookings and cannot be applied to an existing online booking. If you have already completed a booking elsewhere, you will need to cancel this booking and rebook via our support team in order to use your gift card. Please note that cancellation fees may apply.

Question 3

Can I get a refund for my gift card?

Accepted Answer

Gift card purchases are non-refundable at all times.

If you have used a portion of your gift card amount, the remaining balance will remain on file for the validity of the gift card and can be put towards future purchases. Gift cards and remaining balances are non-refundable or redeemable for cash.

Question 4

How long is my gift card valid for?

Accepted Answer

Gift cards have a validity of 36 months (3 years) from the date of issue.

Question 5

Can my gift card be replaced?

Accepted Answer

Gift cards can be reissued upon confirmation of the original purchase details. For security reasons, we can only resend a gift card to the person who originally purchased it.

Question 6

Can I give my gift card to someone else?

Accepted Answer

Yes, you can (but why would you?)

Question 7

Can I get a physical gift card?

Accepted Answer

As a paperless company, we do not issue physical cards. This is to help reduce our impact on this beautiful planet we live on.

Travel Well

Explore & Restore - Wellness Tours

Retreat of the month

Tropical Island Rejuvenation

The story

How it all started

Gift Cards

Redeem your gift card

View Retreats Gift Cards

A gift of true relaxation

Frequently asked questions

Order a Gift Card

Newsletter

Receive a weekly dose of inspiration