Alamanda Palm Cove by Lancemore

Cleaning & Safety

• Enhanced cleaning procedures

  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
• Social distancing

  • Contactless check-out is available
  • Social distancing measures are in place
• Additional safety measures

  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Property does not offer onsite COVID-19 testing

Policies & Booking Information

• Check-in

  • Check-in from 2:00 PM - midnight
  • Minimum check-in age - 18
• Check-out

  • Check-out before 11:00 AM
• Arrival Information

  This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:<ul><li>Monday - Friday: 9:00 AM - 5:00 PM</li></ul> <ul><li>Saturday - Sunday: 10:00 AM - 4:00 PM</li></ul>To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.
• Pets & Service Animals

  • Pets not allowed
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
• Onsite Payment Methods Currency: AUD

  • American Express
  • Cash
  • Debit cards
  • Diners Club
  • JCB International
  • Mastercard
  • Visa
• Optional Extras

  • Airport shuttle fee: AUD 28 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way), (up to 12 years old)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 0 per day
  • Rollaway bed fee: AUD 0 per day
  • Credit card charges are subject to a surcharge of 1.35 percent

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Google Pay and Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a smoke detector
• You Should Know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place.
  • Contactless check-out is available.
  • This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest Reviews

4.7

Exceptional (475 reviews)

Cleanliness 4.6

Service 4.7

Comfort 4.7

Condition 4.4

Location 4.9

Neighborhood 4.9

Amenities 4.5