Banyan Tree Alula

Policies & Booking Information

• Check-in

  • Check-in from 2:00 PM - anytime
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  Front desk staff will greet guests on arrival.
• Renovations & Closures

  The following facilities or services will be unavailable from August 15 2023 to September 1 2023 (dates subject to change):

  • One of the dining venues

  The property will be renovating from August 26 2023 to September 2 2023 (completion date subject to change). The following areas are affected:

  • Swimming pool

  During renovations, the hotel will make every effort to minimize noise and disturbance.
• Pets & Service Animals

  • Pets not allowed
  • No pets or service animals allowed
• Optional Extras

  • Rollaway bed fee: SAR 1000 per day

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • Couples wishing to share a room must provide proof of marriage.
  • Pool access available from 6:00 AM to 9:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.

Guest Reviews

4.3

Excellent (3 reviews)

Cleanliness 5.0

Service 4.3

Condition 4.7

Amenities 5.0