Etéreo, Auberge Resorts Collection

Cleaning & Safety

• Enhanced cleaning procedures

  • Guest accommodation is sealed after cleaning
  • Property is cleaned with disinfectant
  • Property follows regional sanitization guidelines
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Electrostatic spray is used for disinfection
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Social distancing measures are in place
  • Contactless check-out is available
• Additional safety measures

  • Gap period enforced between guest stays
  • Temperature checks are available to guests
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Onsite COVID-19 testing (Antigen/Rapid) is available
  • Food service has been amended for enhanced safety
  • Masks are available to guests
  • Protective clothing is available to guests
  • Reservations are required for onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - anytime
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival.
• Pets & Service Animals

  • Pet maximum weight in kg is 18
  • Pet maximum weight in lb is 40
  • Only dogs are allowed
  • Maximum number of pets per room 2
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
  • Pets allowed
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.99 per accommodation, per night

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for full breakfast: approximately USD 40–55 for adults, and USD 30–40 for children
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a security system
• You Should Know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest Reviews

4.5

Wonderful (18 reviews)

Cleanliness 4.8

Service 4.8

Comfort 5.0

Condition 4.6

Amenities 4.8