InterContinental London Park Lane, an IHG Hotel

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - midnight
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
• Pets & Service Animals

  • Pet maximum weight in kg is 12
  • Pet maximum weight in lb is 26
  • Only dogs are allowed
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
  • Pets allowed
• Optional Extras

  • Fee for full breakfast: approximately GBP 40 for adults and GBP 20 for children
  • Valet parking fee: GBP 50 per night
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night
  • Service fee: 5 percent

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest Reviews

4.5

Wonderful (824 reviews)

Cleanliness 4.7

Service 4.6

Comfort 4.5

Condition 4.6

Location 4.8

Neighborhood 4.7

Amenities 4.4