InterContinental Sorrento Mornington Peninsula, An IHG Hotel

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Contactless check-out is available
• Additional safety measures

  • Guests must provide proof of COVID-19 vaccination
  • Guests are provided with free hand sanitizer
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Masks are available to guests
  • Minimum age for proof of COVID-19 vaccination requirement:
  • Protective clothing is available to guests
  • Property does not offer onsite COVID-19 testing
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Property confirms they are implementing enhanced cleaning measures
  • Guests must provide health documentation

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - anytime
  • Minimum check-in age - 18
• Check-out

  • Check-out before 11:00 AM
• Arrival Information

  Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
• Children & Extra Beds

  • No rollaway/extra beds available
  • No cribs (infant beds) available
• Pets & Service Animals

  • Pets not allowed
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
• Optional Extras

  • Covered self parking fee: AUD 20 per day
  • Credit card charges are subject to a surcharge of 3 percent

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • Pool access available from 9:00 AM to 4:30 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Up to 2 children 12 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest Reviews

4.0

Good (46 reviews)

Cleanliness 4.6

Service 4.5

Comfort 4.7

Condition 4.3

Amenities 4.2