Mandarin Oriental Hyde Park, London

Cleaning & Safety

• Social distancing

  • Contactless check-out is available
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Cashless transactions are available
  • Food service has been amended for enhanced safety
  • Reservation might be required for some facilities onsite

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - midnight
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
• Pets & Service Animals

  • Service animals are allowed
  • Service animals exempt from fees/restrictions
  • Pets allowed
• Optional Extras

  • Fee for English breakfast: approximately GBP 38.00 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for wireless internet in public areas: GBP 15 per day (rates may vary)
  • Covered valet parking fee: GBP 60.00 per night
  • Pet fee: GBP 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per night

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• You Should Know

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Guest Reviews

4.3

Excellent (192 reviews)

Cleanliness 4.5

Service 4.5

Comfort 4.3

Condition 4.2

Location 4.8

Neighborhood 4.7

Amenities 4.5