RACV Royal Pines Resort Gold Coast

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
  • Social distancing measures are in place
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Individually-wrapped food options are available
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Cashless transactions are available
  • Individually-wrapped food options are available through room service
  • Food service has been amended for enhanced safety
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Guests must provide health documentation

Policies & Booking Information

• Check-in

  • Check-in from 2:00 PM - midnight
  • Minimum check-in age - 18
• Check-out

  • Check-out before 11:00 AM
• Arrival Information

  Front desk staff will greet guests on arrival.
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: AUD

  • American Express
  • Cash not accepted
  • Debit cards
  • Diners Club
  • JCB International
  • Mastercard
  • Visa
• Optional Extras

  • Fee for buffet breakfast: approximately AUD 39–39 for adults, and AUD 15–39 for children
  • Rollaway bed fee: AUD 60.0 per day

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
• You Should Know

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Guest Reviews

4.6

Wonderful (1073 reviews)

Cleanliness 4.6

Service 4.7

Comfort 4.7

Condition 4.5

Amenities 4.6