Smiths Beach Resort

Cleaning & Safety

• Enhanced cleaning procedures

  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
  • Social distancing measures are in place
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - 5:30 PM
  • Minimum check-in age - 18
• Check-out

  • Check-out before 10:00 AM
• Arrival Information

  The front desk is open daily from 9 AM - 5:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
• Renovations & Closures

  The following facilities or services will be unavailable from May 1 2024 to June 30 2024 (dates subject to change):

  • Swimming pool

  The following facilities are closed seasonally each year. They will be closed from December 25 to December 27:

  • Bar/Lounge
  • Dining venue(s)
  • Meeting facilities

  The property will be renovating from May 1 2024 to June 30 2024 (completion date subject to change). The following areas are affected:

  • Swimming pool

  During renovations, the aparthotel will make every effort to minimize noise and disturbance.
• Children & Extra Beds

  • No rollaway/extra beds available
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: AUD

  • American Express
  • Cash
  • Debit cards
  • JCB International
  • Mastercard
  • Visa
• Optional Extras

  • Fee for cooked-to-order breakfast: approximately AUD 15–35.00 for adults, and AUD 15–35.00 for children
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: AUD 25.0 per stay

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Onsite parties or group events are strictly prohibited
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • This property is professionally cleaned
• You Should Know

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Guest Reviews

4.6

Wonderful (457 reviews)

Cleanliness 4.5

Service 4.4

Comfort 4.4

Condition 4.4

Location 5.0

Neighborhood 4.6

Amenities 4.5