Soneva Jani

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
  • Social distancing measures are in place
  • Contactless check-in is available
• Additional safety measures

  • Gap period enforced between guest stays
  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced cleaning measures
  • Staff wears personal protective equipment
  • Individually-wrapped food options are available through room service
  • Masks are available to guests
  • Protective clothing is available to guests

Policies & Booking Information

• Check-in

  • Check-in from 2:00 PM - midnight
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
• Pets & Service Animals

  • Pets not allowed
  • No pets or service animals allowed
• Onsite Payment Methods Currency: USD

  • American Express
  • Cash not accepted
  • Debit cards
  • Mastercard
  • UnionPay
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 1500
  • Christmas Eve (24 December) Gala Dinner per child: USD 750 (from 7 to 14 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 2000
  • New Year's Eve (31 December) Gala Dinner per child: USD 1000 (from 7 to 14 years old)
  • A tax is imposed by the city: USD 6.00 per person, per night
  • Floatplane and shuttle transfer per adult: USD 1300 (return)
  • Floatplane and shuttle transfer per child: USD 650 (return), from 2 to 14 years old

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for buffet breakfast: approximately USD 80 per person

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• You Should Know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Guest Reviews

4.5

Wonderful (12 reviews)

Cleanliness 4.3

Service 4.5

Comfort 4.6

Condition 4.3

Neighborhood 4.3

Amenities 3.7