The Murray, Hong Kong, a Niccolo Hotel

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
  • Social distancing measures are in place
  • Contactless check-in is available
• Additional safety measures

  • Gap period enforced between guest stays
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Individually-wrapped food options are available
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff wears personal protective equipment
  • Individually-wrapped food options are available for breakfast
  • Masks are available to guests
  • Individually-wrapped food options are available for lunch
  • Protective clothing is available to guests

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - 12:30 AM
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in.
• Children & Extra Beds

  • No rollaway/extra beds available
  • No cribs (infant beds) available
• Pets & Service Animals

  • Only dogs and cats are allowed
  • Maximum number of pets per room 1
  • Pets allowed
• Onsite Payment Methods Currency: HKD

  • American Express
  • Cash not accepted
  • Debit cards not accepted
  • Diners Club
  • JCB International
  • Mastercard
  • Visa
• Optional Extras

  • Fee for full breakfast: approximately HKD 427 per person
  • Valet parking fee: HKD 700 per night
  • Pet fee: HKD 1000 per pet, per night

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a security system and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • This property does not permit weddings or wedding-related events in guestrooms.
• You Should Know

  • Contactless check-in and contactless check-out are available.

Guest Reviews

4.6

Wonderful (517 reviews)

Cleanliness 4.7

Service 4.7

Comfort 4.7

Condition 4.7

Neighborhood 4.5

Amenities 4.7