Unico Hotel Riviera Maya - Adults Only - All Inclusive

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
• Additional safety measures

  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Onsite COVID-19 testing (PCR) is available
  • Temperature checks are available to guests
  • Individually-wrapped food options are available
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Individually-wrapped food options are available through room service
  • Staff wears personal protective equipment
  • Onsite COVID-19 testing (Antigen/Rapid) is available
  • Reservations are required for onsite COVID-19 testing

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - anytime
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  Front desk staff will greet guests on arrival. Guests traveling with a service animal must contact the property prior to arrival.
• Children & Extra Beds

  • No cribs (infant beds) available
  • Children not allowed
  • Minimum guest age is 18
  • Caters to adults only
• Pets & Service Animals

  • Pets not allowed
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
• Onsite Payment Methods Currency: USD

  • American Express
  • Cash not accepted
  • Debit cards not accepted
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

  We have included all charges provided to us by the property.

• Optional Extras

  • Late check-out is available for a fee (subject to availability)

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • Reservations are required for golf tee times. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Children 17 years old and younger are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Guest Reviews

4.5

Wonderful (632 reviews)

Cleanliness 4.8

Service 4.5

Comfort 4.8

Condition 4.7

Neighborhood 4.4

Amenities 4.5