Viceroy Bali

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Guest accommodation is sealed after cleaning
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Electrostatic spray is used for disinfection
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-out is available
• Additional safety measures

  • Onsite COVID-19 testing (PCR) is available
  • Temperature checks are available to guests
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Onsite COVID-19 testing (Antigen/Rapid) is available
  • Food service has been amended for enhanced safety
  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Property confirms they are implementing enhanced cleaning measures
  • Reservation might be required for some facilities onsite

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - midnight
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
• Renovations & Closures

  In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
• Children & Extra Beds

  • No cribs (infant beds) available
• Pets & Service Animals

  • Pets not allowed
  • No pets or service animals allowed
• Onsite Payment Methods Currency: USD

  • American Express
  • Cash
  • Debit cards
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • UnionPay
  • Visa
• Optional Extras

  • Fee for cooked-to-order breakfast: approximately USD 31 for adults and USD 15 for children
  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Masks are required at the property for guests without COVID-19 vaccination
• You Should Know

  • Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.

Guest Reviews

4.9

Exceptional (319 reviews)

Cleanliness 4.9

Service 4.9

Comfort 4.9

Condition 4.8

Location 4.4

Neighborhood 4.6

Amenities 4.8