The Olsen Melbourne – Art Series

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
  • Social distancing measures are in place
• Additional safety measures

  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Masks are available to guests
  • Protective clothing is available to guests
  • Property does not offer onsite COVID-19 testing

Policies & Booking Information

• Check-in

  • Check-in from 2:00 PM - anytime
  • Minimum check-in age - 18
• Check-out

  • Check-out before 11:00 AM
• Arrival Information

  Front desk staff will greet guests on arrival.
• Pets & Service Animals

  • Pets not allowed
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
• Onsite Payment Methods Currency: AUD

  • American Express
  • Cash
  • Debit cards
  • Diners Club
  • JCB International
  • Mastercard
  • Visa
• Optional Extras

  • Fee for cooked-to-order breakfast: approximately AUD 35 per person
  • Self parking fee: AUD 40.00 per night (in/out privileges)
  • Valet parking fee: AUD 50.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.1 percent

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Parties and events are allowed on site
  • Noise-free guestrooms cannot be guaranteed
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • This property is professionally cleaned
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• You Should Know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest Reviews

4.5

Wonderful (1985 reviews)

Cleanliness 4.5

Service 4.4

Comfort 4.4

Condition 4.4

Location 4.7

Neighborhood 4.6

Amenities 4.0