Carneros Resort and Spa

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
• Additional safety measures

  • Gap period enforced between guest stays
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Protective clothing is available to guests

Policies & Booking Information

• Check-in

  • Check-in from 4:00 PM - midnight
  • Minimum check-in age - 21
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  Front desk staff will greet guests on arrival.
• Children & Extra Beds

  • No rollaway/extra beds available
• Pets & Service Animals

  • Maximum number of pets per room 1
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
  • Pets allowed
• Onsite Payment Methods Currency: USD

  • American Express
  • Cash not accepted
  • Debit cards not accepted
  • Diners Club
  • Discover
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • Resort fee: USD 60 per accommodation, per night

  The resort fee includes:

  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for cooked-to-order breakfast: approximately USD 40–100 for adults, and USD 30–80 for children
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
• You Should Know

  • 24-hour pool access
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest Reviews

4.5

Wonderful (303 reviews)

Cleanliness 4.6

Service 4.5

Comfort 4.6

Condition 4.5

Location 4.6

Neighborhood 4.7

Amenities 4.5