Halekulani Okinawa

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Social distancing measures are in place
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Masks are available to guests
  • Protective clothing is available to guests
  • Masks are compulsory at the property

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - midnight
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Dinner reservations are required at least 1-day prior to arrival at this property's restaurant. Additional fees of JPY 2,800 apply to children age 7-12 for breakfast when sharing existing bedding with an adult.
• Renovations & Closures

  The following facilities are closed seasonally each year. They will be closed from November 1 to March 31:

  • One of the swimming pools
• Pets & Service Animals

  • Pets not allowed
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
• Onsite Payment Methods Currency: JPY

  • American Express
  • Cash
  • Debit cards not accepted
  • Diners Club
  • JCB International
  • Mastercard
  • UnionPay
  • Visa
• Optional Extras

  • Fee for buffet breakfast: approximately JPY 5600 for adults and JPY 2800 for children
  • Valet parking fee: JPY 1500 per night (in/out privileges)

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • The seasonal pool will be open from April to October.
  • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guest Reviews

4.8

Exceptional (1422 reviews)

Cleanliness 4.9

Service 4.8

Comfort 4.9

Condition 4.9

Amenities 4.8