HOSHINOYA Guguan

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Masks are compulsory at the property

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - midnight
  • Minimum check-in age - 0
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property offers High Speed Rail station shuttle pickup service from Taichung High Speed Rail station only.
• Children & Extra Beds

  • No rollaway/extra beds available
  • No cribs (infant beds) available
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: TWD

  • Cash
  • Debit cards not accepted
  • JCB International
  • Mastercard
  • Visa
• Optional Extras

  • Fee for Japanese breakfast: approximately TWD 1213 for adults and TWD 520 for children

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • Pool access available from 10:00 AM to 6:30 PM.
  • Hot springs access available from 4:00 PM to midnight.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Contactless check-in is available.

Guest Reviews

4.7

Exceptional (118 reviews)

Cleanliness 4.7

Service 4.6

Comfort 4.7

Condition 4.7

Neighborhood 4.5

Amenities 4.8