Kempinski Hotel Ishtar Dead Sea

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
• Additional safety measures

  • Property does not require health documentation at check-in
  • Gap period enforced between guest stays
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Individually-wrapped food options are available
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Individually-wrapped food options are available through room service
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Masks are available to guests
  • Protective clothing is available to guests

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM -
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  Front desk staff will greet guests on arrival. Residents of Jordan must present the Sanad mobile app at check-in.
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: JOD

  • American Express
  • Cash
  • Debit cards
  • Mastercard
  • Visa
• Optional Extras

  • Fee for buffet breakfast: approximately JOD 17–25 per person
  • A late check-out fee will be charged
  • Rollaway bed fee: JOD 42.0 per night

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property uses solar energy, plus a grey water recycling system
  • Safety features at this property include a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • Outside food is not permitted on the premises.
• You Should Know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guest Reviews

4.4

Excellent (869 reviews)

Cleanliness 4.6

Service 4.4

Comfort 4.5

Condition 4.5

Location 4.5

Neighborhood 4.2

Amenities 4.5