Mandarin Oriental, Barcelona

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - midnight
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
• Children & Extra Beds

  • No rollaway/extra beds available
  • No cribs (infant beds) available
• Pets & Service Animals

  • Pets allowed (no fees)
  • Pet maximum weight in kg is 39
  • Pet maximum weight in lb is 86
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
  • Pets allowed
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.43 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for full breakfast: approximately EUR 45 per person
  • Fee for in-room wireless internet: EUR 19 per day (rates may vary)
  • Fee for in-room wired internet: EUR 19 per day (rates may vary)
  • Airport shuttle fee: EUR 180.00 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 45 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guest Reviews

4.6

Wonderful (170 reviews)

Cleanliness 4.8

Service 4.8

Comfort 4.5

Condition 4.6

Neighborhood 4.7

Amenities 4.7