Peppers Soul Surfers Paradise

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
  • Social distancing measures are in place
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Masks are available to guests
  • Protective clothing is available to guests

Policies & Booking Information

• Check-in

  • Check-in from 2:00 PM - anytime
  • Minimum check-in age - 18
• Check-out

  • Check-out before 10:00 AM
• Arrival Information

  Front desk staff will greet guests on arrival.
• Renovations & Closures

  This property is undergoing renovations from March 1 2024 to March 1 2025 (completion date subject to change). During renovations, the aparthotel will make every effort to minimize noise and disturbance.
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: AUD

  • American Express
  • Cash
  • Debit cards
  • Diners Club
  • Mastercard
  • Visa
• Optional Extras

  • Valet parking fee: AUD 25.00 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property is professionally cleaned
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • All guests under 18 years of age must be accompanied by a parent or guardian and must provide proof of guardianship at check-in.
• You Should Know

  • The property is professionally cleaned.
  • Contactless check-out is available.

Guest Reviews

4.7

Exceptional (2066 reviews)

Cleanliness 4.6

Service 4.5

Comfort 4.7

Condition 4.7

Location 4.9

Neighborhood 4.8

Amenities 4.5