Pullman Reef Hotel Casino

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
• Additional safety measures

  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Cashless transactions are available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing

Policies & Booking Information

• Check-in

  • Check-in from 2:00 PM - midnight
  • Minimum check-in age - 18
• Check-out

  • Check-out before 11:00 AM
• Arrival Information

  Front desk staff will greet guests on arrival.
• Renovations & Closures

  This property is undergoing renovations from January 23 2024 to April 30 2024 (completion date subject to change). Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
• Pets & Service Animals

  • Pets not allowed
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
• Onsite Payment Methods Currency: AUD

  • American Express
  • Cash
  • Debit cards
  • Diners Club
  • Mastercard
  • UnionPay
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

  We have included all charges provided to us by the property.

• Optional Extras

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 74.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• You Should Know

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Guest Reviews

4.6

Wonderful (982 reviews)

Cleanliness 4.7

Service 4.7

Comfort 4.7

Condition 4.5

Location 5.0

Neighborhood 4.7

Amenities 4.5