The Pottinger Hong Kong

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM -
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  The check-in location differs from the property location. Check-in location: [21 Stanley Street, Central]. Front desk staff will greet guests on arrival. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: HKD

  • American Express
  • Cash
  • Debit cards not accepted
  • JCB International
  • Mastercard
  • UnionPay
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

  We have included all charges provided to us by the property.

• Optional Extras

  • Rollaway bed fee: HKD 550.0 per night

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay, Apple Pay, and Tap & Go
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • A car is required for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest Reviews

4.6

Wonderful (565 reviews)

Cleanliness 4.7

Service 4.6

Comfort 4.6

Condition 4.6

Location 4.7

Neighborhood 4.6

Amenities 4.5