Villa Orselina – Small Luxury Hotels

Cleaning & Safety

• Enhanced cleaning procedures

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Social distancing measures are in place
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Masks are compulsory at the property

Policies & Booking Information

• Check-in

  • Check-in from 3:00 PM - midnight
  • Minimum check-in age - 18
• Check-out

  • Check-out before 12:00 PM
• Arrival Information

  This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
• Renovations & Closures

  The property is closed between October 31 and March 17.
• Pets & Service Animals

  • Only dogs are allowed
  • Service animals are allowed
  • Service animals exempt from fees/restrictions
  • Pets allowed
• Onsite Payment Methods Currency: CHF

  • American Express
  • Cash
  • Debit cards
  • Diners Club
  • Mastercard
  • Visa
• Mandatory Fees

  You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

  We have included all charges provided to us by the property.

• Optional Extras

  • Airport shuttle fee: CHF 250 per vehicle (one-way)
  • Covered self parking fee: CHF 29 per night
  • Covered valet parking fee: CHF 29 per night
  • Pet fee: CHF 29 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 120.0 per day

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Guest Reviews

4.8

Exceptional (99 reviews)

Cleanliness 4.9

Service 4.8

Comfort 4.8

Condition 4.8

Location 4.0

Neighborhood 4.6

Amenities 4.8